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Authorised and Regulated by the Solicitors Regulation Authority SRA No. 561099

Murria Solicitors is the trading name of Murria Solicitors Limited.

Company Registration Number: 07515842

Letter of Complaint yields £100 offer - Increased to £2000 after instructing Murria

Sep 30 2011


A client who wrote a letter of complaint to Tesco Superstore in St Oswalds Rd, Gloucester was offered compensation of £100. The innocent customer had made a cash purchase at the store but was later identified and wrongly reported to the police as the perpetrator of a credit card fraud. This resulted in his arrest during the early hours at his home and removal to a Police Station when checks revealed the mistake.

Murria was instructed in May 20011 and negotiated an award of £2,000 in September 2011. Legal costs were also paid by the Store.

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